NMCI Group,is totally committed to understanding and meeting the quality needs and expectations of all of our customers. The Quality and Zero Tolerance Program has the absolute support of NMCI Group, Inc.’s corporate management team. The Quality Assurance Manager is responsible for managing the Quality Program, and has full authority to take all the necessary actions to ensure its implementation.
We at NMCI Group, affirm this commitment, and have established a comprehensive Quality Assurance Program which will allow our company to meet all of the requirements of the ISO 9001 - 2008 quality assurance standards. Our inspection services, their precision and accuracy, the care with which they are conducted and their acceptances by our customers are the reasons by which NMCI Group, Inc has gained an enviable reputation. Our professional technical service and quality leadership roles are our number one priorities and every member of our staff shares the responsibility of maintaining and improving our present status.
As part of the Zero Tolerance Policy no quality or Quantity determination will be published unless traceable to a documented measurement, or professional judgment within industry standards.
Any employee contravening this policy and or engaging in criminal activity will be subject to disciplinary action, including instant dismissal and will be reported to the appropriate authorities.
At NMCI Group, quality is the responsibility of every employee. Meeting this commitment will result in the continued satisfaction of our customers and an improved quality of life for our employees. The provisions of the NMCI Quality Assurance Manual are binding on those individuals given the responsibilities outlined herein.
The entire NMCI Group team will adhere to the spirit and intent of this firm’s Quality and Zero Tolerance Policy, as well as the directives of the Quality Assurance Manual and its supporting quality system documentation. We will continue to aggressively strive to ensure that customer satisfaction is achieved at all times, and in all things.